Error - COMException (0x86DB0898) when opening map file
Description
When a map is opened in Visio, an error is reported in the User Actions Required window.
11/11/2011 15:57:06
An exception occurred.
An error occurred in the VisEventProc event
=== Begin For Triaster Support ===
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how to avoid this issue reoccurring.
An exception occurred.
An error occurred in the VisEventProc event
System.Runtime.InteropServices.COMException (0x86DB0898):
An exception occurred.
at Microsoft.Office.Interop.Visio.IVDocument.get_VBProject()
at Triaster.ProcessNavigator.Common.ProcessObjects.mdlMain.VBAVersion(Document docObj)
at Triaster.ProcessNavigator.Common.ProcessObjects.mdlMain.UpgradeVBA(Document docObj)
at Triaster.ProcessNavigator.Common.ProcessObjects.Map..ctor(Document& docObj, Boolean blnEnableUpgrade)
at Triaster.ProcessNavigator.Common.ProcessObjects.Maps.Add(Document docArg, Boolean blnEnableUpgrades, String strFullPathAndFileName)
at Triaster.ProcessNavigator.Common.ProcessObjects.Maps.Add(Document docArg, Boolean blnEnableUpgrades)
at Triaster.ProcessNavigator.Common.ProcessObjects.DocumentsBase.Add(Document docArg)
at Triaster.ProcessNavigator.MappingEdition.Wrapper.clsAppEventSink.HookDocument(Document docObj)
at Triaster.ProcessNavigator.MappingEdition.Wrapper.clsAppEventSink.VisEventProc(Int32& eventCode, Object& sourceObj, Int32& eventID, Int32& seqNum, Object& subjectObj, Object& moreInfo)
=== Finish For Triaster Support ===
Cause 1
There is a corruption in the VBA project that is embedded within the file.
Workaround:
Please contact Triaster Support (support@triaster.co.uk), who may ask that the file be forwarded for repair.
Cause 2:
Visual Basic for Applications (VBA) is not installed.
Resolution:
Visual Basic for Applications is usually installed with Microsoft Office products, including Visio, as a component of 'Office Shared Features'. However, it may not have been installed. It can be added to an existing installation.
- Open Control Panel.
- Click Programs and Features.
- Right-click Microsoft Visio <Version> > Change.
- Choose Add or Remove Features, and click Continue.
- Expand Office Shared Features.
- Click on the drop-down arrow next to Visual Basic for Applications, and choose Run from My Computer.
- Continue the installation.
Notes
A simple test is to:
- Open a Visio drawing.
- Press ALT+F11.
(A simple blank drawing could be created for this.)
That should open the 'Microsoft Visual Basic for Applications' window. If not, it would suggest that VBA (at least the required version) isn't installed.